FAQ

  • What payment methods are accepted on the website?
  • What is your return policy?
  • How long does shipping usually take?
  • Do you offer free shipping?
  • What is your customer service contact information?
  • Can I track my order online?
  • Do you offer any discounts or promotions?
  • What is your privacy policy?
  • How do I create an account on your website?
  • Delivery available in all countries?

What payment methods are accepted on the website?

The payment methods accepted on the website are credit cards,debit card and cash on delivery .

What is your return policy?

We have a 7-days return policy where customers can return their items for a full refund or exchange.
Refund amount will credit within 14 days.

How long does shipping usually take?

Shipping times can vary depending on the destination and shipping method selected. However, most orders are delivered within 3-5 business days.

Do you offer free shipping?

Yes ,we offer free shipping on all orders over AED150.

What is your customer service contact information?

Customers can reach us via email, phone, or live chat. Our customer service hours are Monday to Friday from 9am to 5pm .

Can I track my order online?

Yes, customers can track their order status and shipment progress online using the tracking number provided in their order confirmation email.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions throughout the year. Customers can sign up for our newsletter to stay updated on upcoming promotions and sales.

What is your privacy policy?

Our privacy policy outlines how we collect, use, and protect customer information. We respect our customers' privacy and adhere to all applicable laws and regulations.

How do I create an account on your website?

Customers can create an account by clicking on the "Sign Up" or "Register" button on our homepage and providing their name, email address, and password.

Delivery available in all countries?

No, there may be restrictions on shipping to certain countries or regions due to various factors such as customs regulations or shipping carrier limitations. Customers can check our website or contact customer service for more information.